Shipping Policy

Effective Date: July 9, 2026

Welcome to Seodio. We are committed to providing transparent, reliable, and efficient shipping services for every order. This Shipping Policy explains how we process, ship, and deliver orders placed through seodio.com.

Please read this policy carefully before placing an order.

Shipping Policy Summary

1. Shipping Coverage

We currently ship only within the United States.

We do not offer:

• International shipping
• Shipping to countries outside the United States
• Cross-border shipping services

Orders with delivery addresses outside the United States cannot be accepted.

2. Products Covered

This Shipping Policy applies to all products sold through Seodio, including:

• Women’s Clothing
• Skirts
• Dresses
• Sweaters
• Blazers
• T-Shirts
• Jackets

3. Order Acceptance Cut-Off Time

Orders are accepted each business day until:

5:00 PM Central Time (CT)

Time Zone:
Central Time (CT) – Richmond, Illinois (America/Chicago)

Orders received:

• Before 5:00 PM CT begin processing on the same business day.
• After 5:00 PM CT, on weekends, or on public holidays begin processing on the next business day.

Submitting an order does not guarantee immediate shipment. Orders must first complete payment authorization, fraud screening (when applicable), and inventory verification.

4. Order Processing Time

Standard processing time:

1–2 Business Days

Business days:

• Monday
• Tuesday
• Wednesday
• Thursday
• Friday

Processing does not occur on:

• Saturdays
• Sundays
• Federal holidays
• Emergency business closures

Processing includes:

• Order verification
• Payment confirmation
• Inventory confirmation
• Quality inspection
• Packaging
• Shipping label creation
• Carrier pickup preparation

Processing time is separate from shipping time.

5. Shipping Time

Estimated delivery:

2–5 Business Days

Business days include:
Monday through Friday only.

Actual delivery depends on:

• Customer delivery address
• Distance from fulfillment location
• Carrier routing
• Weather conditions
• Seasonal shipping volume
• Carrier operational delays

Some orders may arrive earlier than the estimated delivery window.

Delivery estimates are not guaranteed unless specifically stated during checkout.

6. Shipping Fee

We charge a flat shipping rate for every order.

Additional information:

• No hidden shipping fees
• No handling fees
• No fuel surcharge
• No packaging fee
• No shipping tax charged
• Shipping cost is displayed before payment

The shipping charge is calculated per order and is clearly shown during checkout before the customer confirms payment.

7. Shipping Carriers

Orders may be delivered by one of the following carriers:

• USPS
• UPS
• FedEx

The carrier is selected based on factors such as:

• Delivery destination
• Package size
• Shipping efficiency
• Carrier availability

Customers cannot request a specific carrier unless that option is offered during checkout.

8. Order Tracking

After an order has been shipped, customers will receive a shipping confirmation email containing:

• Order number
• Tracking number
• Carrier information
• Tracking link (when available)

Tracking information may require up to 24 hours after shipment before becoming active.

9. Delivery Information

Customers are responsible for providing:

• Accurate recipient name
• Complete shipping address
• Apartment or suite number (if applicable)
• Valid ZIP code
• Accurate contact information

Incorrect or incomplete shipping information may result in:

• Delivery delays
• Returned packages
• Additional shipping charges
• Failed delivery

Seodio is not responsible for delays caused by inaccurate customer-provided information.

10. Undeliverable Packages

A package may be returned if:

• The address is incorrect.
• The recipient cannot be located.
• Delivery is refused.
• The package remains unclaimed.
• The carrier determines delivery is impossible.

If a package is returned to us, we will contact the customer to discuss available options, which may include reshipment (additional shipping charges may apply) or a refund in accordance with our Return & Refund Policy.

11. Shipping Delays

Although we make every effort to deliver within the estimated timeframe, delays may occur due to circumstances beyond our reasonable control, including:

• Severe weather
• Natural disasters
• Carrier disruptions
• Public holidays
• High seasonal demand
• Transportation issues
• Government restrictions
• Security inspections

Estimated delivery dates are not guaranteed.

We will make reasonable efforts to keep customers informed when significant shipping delays are known.

12. Lost Packages

If tracking indicates that a package has been lost during transit, customers should contact us as soon as possible.

Our team will:

• Review carrier tracking information
• Contact the shipping carrier when appropriate
• Assist with locating the shipment
• Determine whether a replacement or refund is appropriate under our policies

Carrier investigations may require several business days before a final resolution is available.

13. Damaged Shipments

If your order arrives damaged:

Please contact us within 7 calendar days after delivery.

Include:

• Order number
• Description of the damage
• Clear photographs of:
• • Product
  • Packaging
  • Shipping label

This information helps us investigate the issue and determine the appropriate resolution.

14. Multiple Item Orders

Orders containing multiple items may:

• Ship together
• Ship separately
• Arrive on different dates

There is no additional shipping charge if multiple shipments are required for the same order unless otherwise stated before purchase.

15. Shipping Restrictions

We reserve the right to limit or decline shipment when:

• Fraudulent activity is suspected
• Payment cannot be verified
• The delivery address is incomplete or invalid
• Shipping restrictions imposed by law apply

Customers will be contacted whenever possible if additional verification is required.

16. Pricing Transparency

Before placing an order, customers will be able to review:

• Product price
• Shipping fee
• Discounts (if applicable)
• Total amount due

There are no hidden charges added after checkout.

17. Taxes

The listed shipping fee is tax-free.

Any applicable taxes related to purchased products will be calculated separately during checkout, if required by applicable law.

18. Privacy During Shipping

To fulfill your order, we may share only the information necessary for delivery with our shipping partners, including:

• Recipient name
• Shipping address
• Contact information required for delivery

Customer information is used solely for order fulfillment and is handled in accordance with our Privacy Policy and Cookie Policy.

We do not sell or rent customers’ personal information to third parties.

19. Contact Information

If you have any questions regarding shipping, please contact us:

Seodio

Website:
https://seodio.com

Email:
support@seodio.com

Business Address:
5316 Golden Hawk Rd
Richmond, IL 60071
United States

Customer Support Hours:
Monday – Saturday
8:00 AM – 7:00 PM Central Time (CT)
(America/Chicago)

20. Policy Updates

We may revise this Shipping Policy from time to time to reflect operational changes, legal requirements, or service improvements.

The latest version will always be published on our website with the updated Effective Date.

Customers are encouraged to review this policy before placing each order.